BonusKong Privacy Policy

BonusKong is operated by 3-102-955726 SRL, a company registered in Costa Rica (registration number 3-102-955726). This page describes the personal data we collect from players and site visitors, the purposes for which we process it, and the rights available to you. BonusKong is not licensed by the UK Gambling Commission and does not operate under UK GDPR or the Data Protection Act 2018; data processing is governed by the operator’s own published policies and the laws of Costa Rica.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include government-issued photo identification, proof of address, and copies of payment methods used. We also collect gameplay data such as deposit and withdrawal amounts, bet history, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We process personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use identity and payment data to meet our KYC and anti-money laundering obligations, verify player age, and monitor transactions for suspicious activity. Device and session data is used for security purposes and fraud prevention. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to complete KYC checks. Data may be disclosed to our affiliated companies within the same multi-brand group, which includes Rodeoslot, Tonyspins, and Highflybet. We will disclose personal data to law enforcement or other authorities when required to do so by applicable law. No specific third-party processor names beyond these categories are documented at the time of publication.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with our anti-money laundering policy obligations. Certain categories of data, including KYC documents and financial transaction records, may be held for up to seven years where required by applicable regulatory requirements. Data that is no longer necessary for any documented purpose is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You may request correction of any inaccurate or incomplete data. You may request erasure of your data, subject to any retention obligations that apply. You have the right to restrict or object to certain processing activities. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us using the details in the section below.

Contact us

Privacy queries and data rights requests can be directed to our support team by email at [email protected] or via the contact form on the site. No Data Protection Officer has been publicly designated for this operator. We will respond to requests within a reasonable period and may ask you to verify your identity before processing a request.