BonusKong Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and 3-102-955726 SRL, the Costa Rica-registered entity that operates BonusKong under registration number 3-102-955726. This agreement governs your use of the BonusKong platform, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of the BonusKong service, you confirm that you have read, understood, and accepted these terms in full.

About Us and Licensing

BonusKong is operated by 3-102-955726 SRL, a company registered in Costa Rica under registration number 3-102-955726. The platform operates under Costa Rica jurisdiction, and all matters arising from your use of the service are governed by and subject to the exclusive jurisdiction of Costa Rica. BonusKong is part of a multi-brand group that includes the sister brands Rodeoslot, Tonyspins, and Highflybet, all operating within the same network.

Account Registration and Eligibility

You must be at least 18 years of age to register an account and use the BonusKong service. You are responsible for ensuring that online gambling is lawful in your jurisdiction before registering, and you may not register or play if you are located in a restricted jurisdiction as notified on the site. Only one account per person is permitted; duplicate accounts may be closed and any associated balances forfeited. You must provide accurate, complete, and current information at registration and update it promptly if it changes. We require identity verification (KYC) before processing any withdrawal, and we reserve the right to request documentation at any stage. We reserve the right to refuse registration or close any account that breaches these terms.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Revolut, Skrill, Apple Pay, Google Pay, Paysafecard, and cryptocurrencies including BTC, ETH, LTC, USDT, and TRON. The minimum deposit is €10 across supported methods, and deposits are processed instantly and free of charge. The operating currency is Euro; deposits made in other currencies or cryptocurrencies are converted to a EUR balance, and no separate currency conversion service is offered. The minimum withdrawal is €50, subject to variation by country and payment method up to €120. Withdrawal limits are capped at €1,000 per day, €3,000 per week, and €10,000 per month, with these limits scaling according to your loyalty rank. Crypto and e-wallet withdrawals clear within 0–24 hours following a pending period of up to 72 hours; bank transfers take 1–7 business days, and withdrawals are not processed on weekends. Withdrawals are returned to the original deposit method where possible, and KYC verification plus a 3x deposit playthrough must be satisfied before any withdrawal is approved.

Bonuses and Promotions

Each promotion on BonusKong is subject to its own specific terms, published at the point of offer, but the following standard conditions apply across all casino bonuses. Bonus funds carry a wagering requirement of 40x the bonus amount before any withdrawal of associated winnings can be made. During any active bonus wagering period, the maximum permitted bet per round or spin is €5; bets exceeding this limit may result in the forfeiture of the bonus and any winnings derived from it. Winnings generated from bonus funds are capped at 10x the bonus value, and winnings from free spins or no-deposit bonuses are subject to a maximum cashout of €50. Bonuses have a validity period stated in the individual promotion terms, and unused bonus funds or free spins will expire at the end of that period. We reserve the right to revoke any bonus, free spins, or associated winnings if we determine that a bonus has been claimed or used in a manner that constitutes abuse, including but not limited to the use of multiple accounts, collusion, or exploitation of a technical error.

Responsible Gambling

We provide a range of responsible gambling tools, including deposit limits, session time-outs, and self-exclusion, the full details of which are set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted through support are processed promptly, and once applied, a self-exclusion cannot be reversed during the period you have selected. If you have concerns about your gambling, you should review the Responsible Gambling page before continuing to use the service.

Dispute Resolution

If you have a complaint, you should contact our support team in the first instance via live chat (available 24/7) or by email at [email protected] . If your complaint is not resolved at first contact, you may request escalation to a senior member of the support team, and we will provide an initial response within 7 days of receiving your escalated complaint. We will endeavour to reach a final resolution within 30 days; where this is not possible, we will notify you of the reason for the delay and provide a revised timeline. If a complaint remains unresolved after exhausting our internal process, you may escalate the matter to the relevant independent bodies listed on the site, or to the licensing regulator in Costa Rica.

Changes to Terms

We reserve the right to update or amend these Terms and Conditions at any time, and we will notify you of material changes by email or by posting a notice on the site prior to the effective date of the update. The updated terms take effect on the date stated in the notice. Your continued use of the BonusKong service after that date constitutes your acceptance of the revised terms.